Privacy

Last updated: 1 January 2026

1. About this policy

This Privacy Policy explains how Far Edge Studio (“we”, “us” or “our”) collects, uses, discloses and protects your personal information when you interact with us, including through our website, our social media channels and our services.

By using our website or working with us, you agree to the handling of your personal information in accordance with this Privacy Policy.

2. Who we are

Far Edge Studio is a sole trader practice operated by Corey Armstrong, based in northwest Tasmania, Australia.

We provide:

  • performance and training services

  • photography and visual storytelling services

  • film and related production services

Our contact details are at section 14 below.

3. Privacy laws we follow

Far Edge Studio is a small business based in Australia. Whether or not the Privacy Act 1988 (Cth) formally applies to us in all circumstances, we choose to handle personal information in a way that is consistent with the Australian Privacy Principles (APPs).

Where we work with Tasmanian Government agencies or other public-sector bodies, we also aim to cooperate with their obligations under the Personal Information Protection Act 2004 (Tas).

Nothing in this policy limits your rights under those laws.

4. What personal information we collect

The personal information we collect will depend on how you interact with us, but may include:

Contact and identity details

  • name

  • email address

  • phone number

  • postal or billing address

  • organisation, role or team

Project and service information

  • details about your enquiry or project

  • booking information, dates and locations

  • feedback, testimonials or survey responses

  • training records (for workshops, exercises or accredited courses delivered with partners)

Visual and audio material

  • photographs and video recordings (including drone/RPAS footage) taken as part of our work

  • audio recordings captured during filming or interviews

Technical and usage data

  • IP address, browser type, device type

  • pages visited, time spent on site and referral sources

  • cookie data and similar analytics information (see section 8)

Sensitive information (limited circumstances)

In some contexts – for example, human performance workshops, emergency services training, or where health and safety incidents are discussed – we may be exposed to health information or other sensitive information about individuals. We only collect this where it is reasonably necessary for our work, and we handle it with extra care and confidentiality.

You do not have to provide personal information to us. However, if you choose not to, we may not be able to respond to your enquiry or provide certain services.

5. How we collect personal information

We may collect personal information:

  • directly from you – for example, when you:

    • fill in a web form or contact form

    • email, call or message us

    • make a booking or request a quote

    • participate in training, workshops or debriefs

    • appear in photographs or film projects we have agreed to capture

  • from your organisation, agency or team (if we are engaged by them)

  • from our training or delivery partners (for example, where we deliver accredited training in partnership with an RTO)

  • automatically through our website and digital tools (see section 8).

Where it is reasonable and practical, we will collect personal information directly from you rather than from someone else.

6. Why we collect and use personal information

We collect, hold and use personal information to:

  • respond to enquiries and provide quotes

  • plan, deliver and document our services

  • manage bookings, logistics and communications

  • produce and deliver photography and film projects

  • deliver training, education and evaluation activities

  • maintain appropriate records for business, tax and compliance purposes

  • improve our services, website and user experience

  • send you updates or information you have opted in to receive

  • comply with our legal obligations and manage risk.

We will not use your personal information for purposes that you would not reasonably expect, unless required or authorised by law, or we have your consent.

7. Disclosure of personal information

We may disclose personal information to:

  • your organisation or employer (where they have engaged us)

  • training and delivery partners (for example, Allens Training Pty Ltd (RTO XXXX) or other RTOs, when relevant to accredited training delivery)

  • our service providers, such as:

    • website hosting, email and cloud storage providers

    • analytics and marketing tools

    • payment processors or accounting systems

  • clients, collaborators or participants in a project, where this is necessary to deliver the project and consistent with what you would reasonably expect

  • regulators, insurers, professional advisers (lawyers, accountants, etc.) where reasonably required

  • law enforcement agencies or government authorities, where required or authorised by law.

Some of our service providers or tools may be based overseas or use servers outside Australia. Where practicable, we seek to use reputable providers with appropriate security and privacy protections in place.

We do not sell personal information.

8. Cookies, analytics and tracking

Our website may use cookies and similar technologies to:

  • remember your preferences

  • understand how visitors use the site

  • improve content and layout

  • support security and performance.

We may use third-party analytics tools (for example, tools built into Squarespace or other providers) to collect aggregated, anonymous statistics about website usage.

You can usually set your browser to refuse cookies or alert you when they are being used. However, some parts of our site may not function properly if cookies are disabled.

9. How we protect personal information

We take reasonable steps to protect personal information from:

  • misuse, interference and loss

  • unauthorised access, modification or disclosure.

Measures may include:

  • using reputable, access-controlled cloud services

  • restricting access to personal information to people who need it for their work

  • using passwords, multi-factor authentication and device security

  • limiting the personal information stored on portable devices

  • securely destroying or de-identifying information when it is no longer needed and we are not required by law to keep it.

No system can be completely secure. However, we work to maintain appropriate technical and organisational safeguards for a small studio environment.

10. Data breaches

If we suspect that a data breach has occurred and it is likely to result in serious harm to individuals whose personal information is involved, we will:

  • take immediate steps to contain and assess the breach

  • where required, notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in line with the Notifiable Data Breaches (NDB) scheme.

Even where formal notification is not required, we may still choose to inform affected individuals if it is appropriate and helps them protect themselves.

11. How long we keep personal information

We keep personal information for as long as is reasonably necessary for the purposes described in this policy, or as required by law, contracts or professional obligations.

When information is no longer needed, we will take reasonable steps to destroy it or de-identify it, subject to any legal record-keeping requirements.

12. Access to and correction of your personal information

You can request access to the personal information we hold about you, or ask us to correct it if you believe it is inaccurate, incomplete or out of date.

To do this, please contact us using the details in section 14. We may need to verify your identity before providing access or making changes.

In some cases, we may not be able to give you access to certain information (for example, where doing so would unreasonably impact the privacy of others, reveal commercially sensitive information, or we are legally prevented from doing so). If that happens, we will tell you why.

13. Complaints and concerns

If you have a question or concern about how we have handled your personal information, please contact us first. We will:

  • acknowledge your complaint

  • aim to investigate and respond within a reasonable time

  • let you know what steps we can take to address your concerns.

If you are not satisfied with our response, you may be able to contact:

Office of the Australian Information Commissioner (OAIC)

If your concern relates to personal information handled in connection with a Tasmanian public-sector project, you may also be able to raise it with the relevant agency or the Tasmanian Ombudsman under the Personal Information Protection Act 2004 (Tas).

14. Contact us

For privacy questions, access or correction requests, or complaints, you can contact:

Far Edge Studio
Attn: Privacy
Email: privacy@faredge.studio
Postal: <insert postal address, e.g. PO Box …, Smithton TAS …>

15. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our operations, technology or legal obligations. The latest version will always be available on our website, with the effective date shown at the top.